Refund policy

Since these are Cotton products we do not have a return policy. However, if you have received the wrong product we will replace it with the correct one.

To be eligible for a replacement, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a replacement, you can contact us at customercare@lavinokapur.com and we will contact you for further process. 

You can always contact us for any return questions at customercare@lavinokapur.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.